FAQ

How can I check room availability?

When can I make a reservation?

What is the online lottery?

Is there a limit on the number of meeting rooms I can apply for?

Is there a limit on the number of days I can use the facilities?

What are the payment deadlines and methods?

Are there cancellation fees if I cancel my reservation?

Are the rooms unlocked in advance?

Can we eat and drink in the meeting rooms?

If the number of event participants increases, can we borrow additional chairs?

Can the facilities be used for political or religious activities?

Can musical instruments be played?

Are there any fees besides the room charge when using the Large Assembly Hall or Middle Meeting Room?

What are the rental equipment fees?

Are whiteboards available?

Can I photograph the building exterior?

Can I photograph the interior?

What time can I enter the building in the morning?

Can I receive the room key before the usage time?

Setup and teardown may take time. Can I extend the usage time?

Can I rearrange the tables and chairs in the meeting room?

I want to hold a wedding at the Public Hall. What should I do?

Can I tour the meeting rooms and assembly halls?

When using meeting rooms for consecutive days, can I leave my belongings in the room?

How can I send packages to the venue?

Do you offer luggage storage services before and after events?

Which rooms have internet connectivity?

Is Wi-Fi available?

Are there any closing days?

Are coin lockers available?

Are there vending machines?

Do you have mobile phone chargers?

Are there public phones?

Is there a copy machine?

Is fax service available?

Can you dispose of garbage for us?

Are there trash bins?

Are there accessible restrooms?

Are wheelchairs available for rent?

Is there an AED?

Is there a nursing room?

Where can I change diapers?

How do I apply for a guided tour?

Where should I inquire about lost and found items?

Can I smoke in the meeting rooms?

Are pets allowed?

Is there parking available?

What are the parking fees?

Can I reserve a parking space?

Can I use ¥10,000 or ¥5,000 bills at the parking payment machine?

Is there a parking discount when using the restaurant?

Are there parking spaces for people with disabilities?

Can I reserve the wheelchair priority parking space?

Is there a parking discount with a disability certificate?

Is there motorcycle parking?

Is there bicycle parking?

Are alcohol sanitizers available in the building?

Do you take temperature measurements?

Do staff wear masks?

Do you have acrylic partitions available for loan?